Thema's

eGovernment Benchmark

Uit de EU eGovernment Benchmark blijkt dat de overheidsdienstverlening in Nederland ten opzichte van het EU-gemiddelde in hoge mate gedigitaliseerd is.

eGovernment Benchmark: Nederland en EU-28+, 2014
NetherlandsEU-28+
User centricity: online availability8575
User centricity: usability9080
User centricity: ease of use7160
User centricity: speed of use6956
Transparent government: service delivery5341
Transparent government: public organisations6360
Transparent government: personal data4552
Cross border mobility: online availability5556
Cross border mobility: usability7871
Cross border mobility: ease of use5649
Cross border mobility: speed of use4044
Key enablers: electronic Identification (eID)8263
Key enablers: electronic Documents (eDocuments)6257
Key enablers: authentic sources6946
Key enablers: electronic Safe (eSafe)039
Key enablers: Single Sign On (SSO)4358
Bron: EU eGovernment Report 2015 Brontabel als csv (725 bytes)